Frequently Asked Questions 


Who do I e-Transfer

Please e-transfer with the password set to rentcorp *all lower case!*

I want to rent in the future but I don’t know whats available. How do I keep track of this?

Go follow us on Instagram!
All new properties will show up on your newsfeed!
It is the quickest way to keep up with all of our new properties.

What extra stuff do I need when applying to a property?

  • Picture of your drivers licence

  • 2 current pay stubs or a letter from employer

  • If you’ve rented before- at least one landlord reference

What can I do if I do not have good credit?

We do have an option for a guarantor forum.
If you have a guarantor that has really good credit and income they can fill out the forum that could help with your application

Can I move-in in the middle of the month?

Yes you can but you will be pro-rated

What are your office hours?

Monday - Friday: 10am-6pm

Do you work on weekends?

Yes, leasing agent does work on weekends but by appointment only

What do I do if I have a maintenance problem?

In case of a maintenance problem email with a detailed description and picture of the problem or call 519-896-0101 to speak with someone.

IF maintenance emergency after hours call 519-896-0101 ext 6

Do I need to pay first and last before I move in?

Yes. First and last months rent are required pror to moving in.

We hope this helped!

If you have any further questions please don't hesitate to contact us at 519-896-0101